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For home care agencies

Win clients earlier. Keep them longer. Grow every account.

Pontosense lets you start serving families before they need minimum hours, prove your value between visits, and show when a client's needs are growing, so every relationship is worth more over time.

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Trusted by home care agencies nationwide
Comfort Keepers Home Instead Assisting Hands Visiting Angels
The problem

Your growth is capped by the client relationship, not just staffing.

You lose prospects before they are ready, clients before their value is proven, and billable hours you have no evidence to justify. Each is a gap in the relationship, and each caps what your agency can earn.

Acquisition
Prospects who aren't ready yet

Families who don't need minimum hours yet have no reason to sign, so you lose the relationship long before they are ready for care.

Retention
Clients who leave too soon

Without proof of value between visits, families cut hours or move on the moment budgets tighten or a competitor calls.

Growth
Added hours you can't justify

When a client's needs grow, you have nothing concrete to show the family, so warranted hours go unasked and unbilled.

Liability
Changes you catch too late

A fall or health decline found late is a hospital stay, a tense family conversation, and often a client you lose.

How it works

Continuous coverage across the whole client relationship.

One privacy-preserving sensor per room detects changes in safety and wellness so you can act sooner.

01
Detect

A privacy-preserving sensor detects presence, movement, and falls across a full room, with no camera, microphone, or wearable.

02
Alert

When something looks wrong between visits, it surfaces in one dashboard with the context your team needs.

03
Respond

Alerts route to families and staff, so you can work together to intervene earlier instead of finding out too late.

See the full platform and coverage →
The business case

The math home care owners actually care about.

Pontosense grows the value of every client, from the first contact to a maturing account. Here is where that return comes from, in ranges we can stand behind, not guarantees.

Acquire
Bring clients in sooner

Offer light-touch monitoring to families who aren't ready for minimum hours yet. You start the relationship early and convert it to full care when the time comes, instead of losing them to a competitor.

Retain
Keep clients longer

Proactive care between visits, with earlier intervention on falls and changes in health, proves your value to families and lowers the escalations that end relationships.

Grow
Upsell hours with evidence

Objective signals of rising need give you a concrete, trusted case for more hours, so accounts grow instead of plateauing and families see exactly why the extra care is warranted.

Payback
See what payback could look like for your agency, based on clients acquired earlier and hours retained.
Model your agency's payback →
"Silver Shield enables our team to deliver better care outcomes while saving valuable time. It aligns with our mission to provide compassionate, dependable care using the best tools for caregivers and families enhancing care delivery and giving families greater peace of mind."
Dean Johnson, Owner, Assisting Hands
Frequently asked questions

Designed for home care owners' success.

Is this replacing my in-home services and caregivers?

No - technology can never replace the human touch, but it can help you continue to support your client even when you cannot physically be there. Pontosense gives you 24/7 insights into client safety and wellness so your team's care plans are backed by data.

How hard is it to install?

Simply mount a sensor in the corner of the client's room, plug it in, and connect to Wi-Fi. A caregiver can set up a room in minutes, completely guided through our mobile app. No professional installation services needed.

What if my client isn't a fall risk?

The sensor does much more than detect falls. It also flags wandering, changes in nighttime activity, and mobility levels, delivering value to clients regardless of acuity level, support needs, or living habits.

Will my clients and their families actually accept it?

Because there's no camera, microphone, or wearable, adoption is far higher than with other alternatives. Families get peace of mind between visits, and the system stays on rather than getting taken off.

For home care leaders

All resources →

How much more could you grow each client relationship?

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